Data privacy statement of SEW-EURODRIVE GmbH & Co KG

 

SEW-EURODRIVE GmbH & Co KG (hereinafter: SEW-EURODRIVE) thanks you for visiting our website http://scl.sew-eurodrive.de and for your interest in our products and our company. The privacy and protection of your personal data is important to us and we take this into account in all our business processes. We therefore process your personal data by taking the applicable data protection regulations into account, in particular the requirements of the EU General Data Protection Regulation (GDPR).


On this website, we provide you with information on data processing for all processing steps at SEW-EURODRIVE. Please contact our data protection officer at datenschutz@sew-eurodrive.de if you have any questions or suggestions. The following information is available:


The "controller," as defined by Article 4, No. 7 of the GDPR is SEW-EURODRIVE GmbH & Co KG, Ernst-Blickle-Str. 42, 76646 Bruchsal, Germany, tel. +49 7251 75-0, fax +49 7251 75-1970, e-mail sew-webmaster@sew-eurodrive.de. If you have questions about how we process your personal data or about data protection in general, please contact our data protection officer at the aforementioned address or by e-mail at datenschutz@sew-eurodrive.de.


I. Personal data

II. Data protection information on using the http://scl.sew-eurodrive.de website

III. Data protection information for customers and interested parties of SEW-EURODRIVE

IV. Your rights as a person affected


I. Definition of personal data


Personal data is defined as all information that relates to an identified or identifiable natural person. This includes, for example, your name, your (business) contact details, your phone number or e-mail address and relationship to a company, and your interactions/activities with us.


II. Data protection information for the http://scl.sew-eurodrive.de website


In the following, SEW-EURODRIVE, the owner of the http://scl.sew-eurodrive.de website would like to give you an overview of how we ensure the protection of your personal data on our website and which type of personal data we process for which purposes and to which extent.


1. Data processing – Offers on our website

When you access our website, general information is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. In addition, the IP address is transmitted and used to utilize the service you requested. This information is required from a technical point of view in order to correctly provide you with the requested information of websites and is mandatory when using the internet. The log file data is immediately anonymized or deleted by us. The legal basis for this is Article 6(1)(1)(f) GDPR.


If you use any services that are offered on our website, further personal data from you may be collected. We will process this data to the extent necessary for providing the services you requested. In addition, you may create further personal data voluntarily. We will describe the legal basis in the following individually presented functions and offerings. Your data will be kept confidential by us and deleted or blocked within the context of the legal provisions.


If you send us an inquiry by e-mail, we will collect data you provide for processing your inquiry and will fulfill your requests, if applicable. The legal basis for both cases is Article 6(1)(1)(f) GDPR.


There will be no further processing of your data by us or any other company beyond this purpose, with the exception of the use as described below, unless a statutory authorization applies or you have provided the corresponding consent.


2. Safety notes

We take technical and operational security measures on our websites to protect personal data stored by us against access by third parties, loss or misuse, and to enable secure data transfer.


We would like to point out that due to the structure of the internet, unintentional data access by third parties may occur. It is therefore also your responsibility to protect your data by encryption or any other method against misuse. Without the corresponding security measures, especially data that is transmitted without encryption, including by e-mail, may also be read by third parties.


3. Cookies

Our website uses so-called cookies. Cookies are small text files that are stored on your end device and that are saved by your browser. They are used to make our offerings more user-friendly, effective and secure. We use so-called temporary cookies that are automatically deleted once you close your browser ("session cookies"), as well as persistent (permanent) cookies.


The use of cookies serves to display the website.


You have the choice to approve that cookies are set. You can make changes in your browser settings. You always have the choice to select if you accept all cookies, would like to be informed when cookies are set or disallow all cookies. If you choose the latter variant, you may possibly not be able to use our offering to its full extent.


4. Use of external links

Our websites contain links to other websites from other providers. SEW-EURODRIVE is not responsible for the data protection policies or the content of other websites.


III. Data protection information for customers and interested parties of SEW-EURODRIVE


1. Scope of data processing and designated uses

a) Contract performance

SEW-EURODRIVE processes the data that we receive from you as part of your inquiries or existing contractual relationships. In addition to your business contact details, this comprises all information that is exchanged, such as e-mails, orders, requests for our products, and payment details. If you have business relationships with us, you must provide the personal data that is necessary for preparation or performance of the contracts or that we are legally required to process; otherwise we cannot fulfill the contracts.


SEW-EURODRIVE processes the data provided during order placement for use in fulfillment of the contract and may employ specialized and monitored service providers for this purpose. Processing of the data for the purpose of contract fulfillment comprises using the data to render the service stipulated by the contract, including rendering of services defined in service agreements or handling of any warranty claims. In addition, if a request for financing is made, the data required for generating a quotation may be used by SEW EURODRIVE and, if necessary, passed on to contractual partners. Further details regarding the purposes of use can be found in the relevant contractual documents. This data processing is carried out based on Article 6(1)(1)(b) GDPR.


Data collected by SEW EURODRIVE regarding the purchase of our products or use of our services may also be passed on to the external auditors and/or tax consultants of SEW EURODRIVE for consulting and verification purposes. SEW EURODRIVE saves the data collected for fulfillment of the contract in its operative system as long as warranty claims or other purposes of use laid out in this declaration still apply. Afterward, data that is subject to the retention obligations specified in sections 146 et seqq. Fiscal Code of Germany or Section 257 German Commercial Code are archived and then deleted once these retention obligations expire. All other data is deleted immediately, unless this declaration specifies other designated uses for this data. Data is processed for warranty claims in accordance with Article 6(1)(1)(b) GDPR, and for fulfillment of legal obligations in accordance with Article 6(1)(1)(c) GDPR.


b) Verification of address and credit

To verify your address and credit rating, SEW EURODRIVE accesses databases from external agencies in order to gather address details and credit data about your company, including data that was calculated using statistical methods (scoring). This gathering is done as long as SEW EURODRIVE is undertaking a commercial risk in concluding the contract and seeks to safeguard itself through this credit check. This information is used by SEW EURODRIVE to grant trade credit for goods or services.


The following agencies provide addresses and credit data to SEW EURODRIVE:

  • Bisnode D&B Deutschland GmbH
  • Deutsche Bank AG
  • German Debtor's Register (Deutsches Debitorenregister, DRD), a payment records pool from the Verband der Vereine Creditreform e.V. organization
  • Verband der Vereine Creditreform e.V.


The information provided by the agencies and the internal information regarding payment behavior are internally evaluated by SEW EURODRIVE, which then creates its own rating for use as a basis for granting a credit limit. The credit data is deleted 5 years after the last delivery of goods. This mode of data processing is performed in accordance with Article 6(1)(1)(f) GDPR in order to grant you trade credit for goods and services.


c) Promotional use of data by SEW-EURODRIVE

SEW EURODRIVE and its contracted service providers (print shops, letter shops, etc.) use for promotional purposes your name and address – as the contact person in ongoing business relationships – and those of interested parties, as well as data collected within the scope of the business relationship (contact details, products purchased, services ordered, etc.). SEW-EURODRIVE provides additional information about products and services from the SEW-EURODRIVE Group and conducts analyses for marketing purposes (so-called web scoring). Data analyses for promotional purposes may also incorporate data that you have consented to provide to SEW EURODRIVE. The goal of these promotional contacts is to notify you of the latest developments regarding our products and services to ensure that we can provide you with the services you need and thereby establish a long-lasting business relationship.


SEW EURODRIVE uses your telephone number for promotional purposes only if you have given your consent or if consent can be reasonably presumed – for example, within an existing business relationship or after previous contact. SEW EURODRIVE also uses the e-mail addresses that are obtained from the contact persons when contracts are concluded to advertise similar offers. Of course, you have the right to refuse these promotional contacts. We will notify you of your right to object in each separate case.


To achieve the goals associated with this promotional usage, we will process your data over the service lives of our products and as long as you remain a customer. Exceptions are made if you consent to a longer period of usage and/or if the data is subject to statutory retention obligations. In the latter case, the data is deleted after the retention period has elapsed. The processing period may be shorter if you exercise your right to object, which we inform you of in section IV.


The legal basis for this promotional usage is Article 6(1)(1)(f) GDPR or, if you have provided consent, Article 6(1)(1)(a) GDPR. We inform you of your rights regarding promotional usage below, in particular your right to object.


d) Processing of personal data due to legal obligations

SEW EURODRIVE, like every other company in Europe, is subject to various legal obligations to verify the data of our customers and business partners. In such cases, we process your personal data only to the extent that is legally required. To fulfill these legal obligations, it may be necessary to process some of your data automatically in order to evaluate personal aspects (profiling). Unless you are expressly notified, automated individual decision-making is conducted. The legal basis for this processing is Article 6(1)(1)(c) GDPR in conjunction with the applicable statutory provisions.


These statutory provisions relate to, in particular:

  • Prevention of fraud and money laundering
  • Tax auditing and reporting requirements
  • Evaluation and management of risks in the Group
  • Sanctions lists


2. Dissemination of data within the SEW EURODRIVE Group

SEW EURODRIVE may pass on your master data (company name, contact persons, address and contact details such as telephone number and e-mail address) to other companies within the SEW EURODRIVE Group and possibly update it in order to ensure that all SEW EURODRIVE subsidiaries involved with you in a transaction (e.g. fulfilling a contract) have the same master data. This is intended to simplify our processes and may help you avoid having to provide the master data again when contacting another company within the Group. The legal basis for this mode of data processing is Article 6(1)(1)(b) GDPR. Your rights are safeguarded by internal contractual policies that ensure a high standard of data protection.


In addition to master data, order data may be passed on to other SEW EURODRIVE subsidiaries if necessary for your order. For example, different SEW EURODRIVE products are manufactured by different SEW EURODRIVE subsidiaries, so data may need to be transferred to simplify order processing and delivery. In such cases, you will be informed of this transfer upon conclusion of the contract. The legal basis for this processing is Article 6(1)(1)(b) GDPR.


If your company is based outside of Germany, an SEW EURODRIVE subsidiary associated with us will be responsible for managing and processing your contracts or inquires. Therefore, if you wish to receive contract offers or additional information about SEW-EURODRIVE and our products, the personal information we have stored for you (in particular: name, contact details, associated company, products in which you are interested) must be transferred to the SEW-EURODRIVE subsidiary that is responsible for your company's location. This international representative of ours will use your personal data unless you object to the dissemination or saving of your data in these subsidiaries.


This may result in your master data being processed in SEW EURODRIVE subsidiaries outside the European Union (EU) or the European Economic Area (EEA). In cases where the EU Commission has not specified an appropriate level of data protection, we have made contractual commitments; generally, we have concluded the EU standard contractual clauses. You can find a list of the companies belonging to the Group at contacts worldwide. This data is subject to the same deletion policies described above.


IV. Your rights as a person affected


As a person affected you are entitled to various rights. Please contact our data protection officer using the above contact details for exercising the rights to which you are entitled. Every affected person is entitled to the following rights:


  • Right of access (Article 15 GDPR)
  • Right to rectification of incorrect data (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restriction of processing of personal data (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to lodge a complaint with a supervisory authority (Article 77 GDPR)


You can object to the processing of personal data for promotional purposes – including the analysis of customer data – or the dissemination to third-parties for promotional purposes at any time without providing a reason.


Furthermore, every person affected is entitled to a general right to object (see Article 21(1) GDPR). In this case, the objection to data processing must be justified. If the data is processed with your consent, you may revoke this consent at any time with immediate future effect. Revoking your consent does not affect the legality of the data processing that occurred with your consent until the time of revocation.